FAQs

  • The cost of carpet and upholstery cleaning is based on many factors. We aim for the best balance between affordability and top quality, ensuring competitive pricing without compromising on the excellence of our service. Get in touch today and we will provide you with a FREE quote.

  • Depending on weather conditions, your carpet may stay slightly damp for up to 4 hours. However, at Onyx Carpet Cleaning, we use the Mytee 1005LX cleaner, renowned for its powerful vacuums that significantly speed up the drying process.

  • It depends on how well they are maintained. We recommend cleaning your carpets and upholstery typically every 6 to 8 months to ensure a hygienic environment and maintain the appearance of your carpet & upholstery.

  • We have very specialised and thorough stain removal services that have an extremely high success rate and designed to tackle various types of stains.

    However, the success of stain removal depends on factors such as the type of stain, how long it has been present, and the type of fabric.

    If you have stains in your carpet remember some chemicals can make them worse your best chance of removing those stains is to act promptly and give us a call and well gladly provide you with free advice and if needed come out.

  • We service all areas in Sydney, some of these include: Roselands, Bankstown, Rockdale, Hurstville, Strathfield, Ashfield, Liverpool, Peakhurst, Eastern Suburbs, Parramatta, Fairfield, Granville, Mascot, Ramsgate and many more. For commercial work we can go beyond Sydney depending on the size of the job.

  • Yes, we are fully insured. We understand the importance of providing our customers with peace of mind and protection. Our comprehensive insurance coverage ensures that both our team and our clients are protected in the event of any unforeseen incidents. You can trust that we prioritize safety and take all necessary precautions to deliver our services with complete assurance.

  • Yes, we offer commercial carpet and upholstery cleaning services for businesses of all sizes. Whether you have an office space, retail store, or industrial facility, our experienced team can accommodate your commercial cleaning needs.

  • Absolutely. We stand behind the quality of our work and offer a satisfaction guarantee for all our cleaning services. If you're not completely satisfied with the results, simply let us know, and we'll make it right.